Extra 20% off - Frame & Puzzle Package

Shipping

Rates
International: Price will be calculated at the checkout based on your address and number of products in your order.

Packaging and shipping times
Orders containing in stock items ship in 2 - 4 business days from the time of purchase. 

Orders containing any pre-order items will ship by the date noted on the product at the time of your purchase.

Countries that we are able to ship to

We currently ship to dozens of countries worldwide. For a complete list of countries, see below:

Australia, Estonia, Finland, France, Hong Kong, Indonesia,Italy, Japan,  Luxemboury, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, Slovenia, Spain, Sweeden, Switzerland, Taiwan, Thailand, United Kingdom, United States

Contact us if your country is not on the list. We would like to find solution.

Carriers & Shipping Times

Due to the large size of the frame, we provides 3 types of shipping for your consideration.

1. Basic Shipping (Low Cost)
Asia : 20 – 50 Working Days
The rest of the World: 30 – 70 Working Days

Basic shipping adopts “Surface Parcel” postal services provided by Hong Kong Post which is trackable. Find more information regarding Surface Parcel here.

2. Standard Shipping (Reasonable Cost)
Asia: 3 – 10 Working Days
The rest of the World: 2 – 14 Working Days

Standard shipping adopts “Speedpost” or “Vantage” (depends on availability) postal services provided by Hong Kong Post which is trackable.

3. Expedited Shipping (High Cost)
Asia: 2 – 5 Working Days
The Rest of the World:  2 – 7 Working Days

UPS would be adopted for Express shipping which is fully trackable and reliable. Find more information regarding USP shipping here

* Products would be delivered by our in-house shipping team or SF express in Hong Kong *All shipping times are approximate and do not include weekends or holidays. *Currently all of our shipments are being sent with carriers which are fully trackable. *Due to high Volume, delivery times may be a bit longer than normal. Please reference your expected delivery date in checkout.

PO Boxes
We are unable to deliver to PO Boxes.

Duties and Taxes
Our pricing does not include import duties or taxes. Please check your countries VAT limits to ensure that you will not be charged an additional amount upon delivery.

If you have any questions regarding shipping, please email us.